About a month ago, E&L Global Communications said goodbye to our winter intern, Katie Kierchoff. If you’ve followed us on any of our social media sites you’ve come to realize how monumental she’s been in our growth and expansion and how difficult it will be for us to replace her! That’s why this month’s blog is going to be a little Q&A session we had with her before she left!
Before we hop into the Q&A, here’s a little background on this #bossbabe. Katie attends Concordia University on an athletic scholarship. She holds two jobs and is a full-time athlete (WOAH!). During her winter break, she didn’t miss a beat and decided to take on an internship with our company as an Operations Manager Intern. She was crucial in that role and even branched out into a leadership position during her short 8-week internship.
Her favorite coffee drink is simple, a vanilla latte and her favorite food is, of course, TACOS! Chicken with some avocado to be exact. Katie is always 100% herself. She describes herself as really outgoing and not shy at all.Long-term, her goal is to travel around the world, touching base in every continent, even Antarctica. So far she’s been to Mexico, Canada, and just recently went to Niagara Falls. Over the summer she’s going to Austria, then she is traveling to Berlin an Prague for lacrosse where she is going to compete in the Prague cup. It’s not the main national team but it is a smaller national team and she’s PUMPED!
Okay, so now that you know how crazy awesome she is, here’s our interview with Katie Kiechoff, E&L Global Communications winter Operations Management Intern.
What do you study? I’m a Junior in College Concordia University and studying Marketing. I’m looking to move into Digital Media marketing in the future
What were you looking for in an internship? I was really just looking for experience in any business. I wanted to understand how to work in an office more than just grabbing coffee and filing papers or answering the phones. I really wanted to apply the strategies I’m learning in school.
Where have you been able to apply those strategies most? While working in operations where I worked with the software, made sure the equipment ran properly, and everything connected between the customers and the representatives. I took on a leadership role in the operations end quickly where I became not just an intern but was responsible for high end answers. I’ve had a lot of experience in a leadership realm in sports but this was really me taking on a leadership level in the office where it was high stakes; money on the line and customers/client relations were involved.
What sports do you play? I play Lacrosse at Concordia and am actually the team captain. I also teach private lessons and coach lacrosse. At Concordia, I participate in Athletes in Action, which is a community group within the campus for your sport. Each team has 1 representative and that rep runs meeting for the team and then that rep takes that information to the team. It’s more for comraderies and facetime than logistics
What did you like most about working at E&L Global Communications? I loved the friendly environment and positive environment. Even if you make a mistake they won’t shove your face in it. They are going to show you how to do better and then when you do well or just even okay they give you constant positive reinforcement that it makes you want to do more and do better. You become invested in their happiness because it’s so genuine.
What did you like least? (laughs) “Oh man, that’s a hard question. This isn’t really in their control but getting up super early because the office is about an hour away with traffic.”
What would you recommend to anyone who works at E&L Global Commuications or to any future interns? Don’t be afraid to take on a leadership role. During my first week I was nervous to take on a leadership role because I was super new with the company and I was afraid to step on anyone’s toes because they were there longer than me. I eventually branched out because I realized that for me to effectively do what I needed to do in the operations role I needed to have confidence and needed to act as if I have power in the room because that’s how I was going to demand respect and get my job done.
So there you have it, folks! What’s the secret sauce to being an awesome intern at E&L Global Communications? Be yourself and don’t be afraid to shine bright! Send your resumes to firstname.lastname@example.org for consideration!
“Leadership is a process of social influence, which maximizes the efforts of others, towards the achievement of a goal.” (Kevin Kruse, Forbes Contributor)
How does one define leadership? More importantly, what makes a great leader? At E&L Global Communications, our 8 core values are the ingredients that make up our definition of leadership. Through repeated actions, executed by even the highest ranking in our firm, leadership becomes not just a destination, but a continuous process of development and improvement.
Leaders are committed to their work.
Great leaders keep their end goals in mind! They have a clear vision of what they want their team to accomplish. A leader’s dedication lies in helping his/her team reach its goals because this ultimately helps the leader achieve his/her own goals.
Leaders set the pace.
They are the record holders, the go-to people, and the all-star trainers of the office.
It’s not because of talent; it’s because of work ethic. E&L Global Communications believes that if a person wants something bad enough, they will work hard and develop the skills needed to get it!
Leaders never stop learning.
They understand the importance of humility and that there is always room improvement. Leaders are self-aware and know what they can get better at. Whether it’s through reading a business book or receiving advice from a mentor, the leaders at E&L Global Communications are always seeking to become the best versions of themselves!
Leaders give back.
They seek to help others less fortunate because by setting this example, others follow in their path! E&L Global Communications hosts fundraising events for organizations, such as The Ronald McDonald House and Operation Smile, as a way to give back to the community!
Leaders stay positive.
They never underestimate the power of a positive attitude. At moments of triumph and tribulation, their mood stays consistent. This ability to protect their emotions and remain optimistic sets the energy for the rest of the team. As we say, more people like Tigger than Eeyore, right?!
Leaders inherently do the right thing.
They do the right thing simply because it’s the right thing to do. In representing the caliber of clientele that we do, it is imperative that leaders within E&L Global Communications act with high character and morality at all times. We value our partnership with our client, their customers, and our team, and would never want to jeopardize that by taking a shortcut in business.
Leaders love a good challenge.
They know that in order to get the team results they desire, they must be willing to set the pace and throw out a few challenges here and there to keep everyone on their toes! We value competitiveness in a leader because we know they will be driven long after external motivational factors fade. The internal fire that fuels an athlete to practice when their entire body aches are what also fuels leaders within E&L Global Communications.
Leaders remain humble.
They are confident, but not arrogant. They know the day they have the mindset that they’ve arrived, they will fall from grace just as quickly. A true leader knows they must continue to ask questions, seek knowledge and learn from others in positions they desire while remaining likable and approachable.
While there are many values that create great leaders, we know that by focusing our efforts on just a few we will master them. To learn more about the Executive Team at E&L Global Communications and the visionaries who make these values a reality, view our web page here or follow them on Instagram for more tips and insight @eandlglobalcomm!
E&L Global Communications in Troy, Michigan recently achieved a milestone of being in business for 4 years, and where statistically most small businesses fail within the first 5 years, our firm is only just hitting our stride! My role as the VP of Marketing has been the career I have already dreamed for and has allowed me to grow a remarkable amount over the last years. I wanted to share with you 4 “keys to success” I’ve learned in the 4-year history of E&L Global Communications and hopefully shed some light on attributes that lead to long term career growth!
1.You Must Have Vision
Overall, the last 4 years have been incredible and the adoration I have for E&L is tremendous! This company has produced business partnership, friendships, love, support, growth, travel, and everything in between. There are businesses that you can build alone and businesses you can build with friends, and our company would be nothing without the loyal and supportive team we employ. As my favorite quote by Larry Wall goes, “the road to success is always under construction!” Thanks, Troy and Michigan for a great 4 years and cheers to much more to come!
Something you’ll gather by following our blog site or social media, is that the strength and success of E&L Global Communications is derived from our team. Without the 25+ hardworking, ambitious, passionate personalities that make our firm, we wouldn’t be a fraction of the company we are. So, in order to provide our team the kind of environment and culture they deserve, we make sure to offer 3 things: 1) a positive atmosphere, 2) challenging work and 3) the opportunity for travel.
Following just that, 7 of our team recently made their way out of Troy, down South, to the big city of Dallas. Traveling for our client brokers’ annual National Conference meant that our suits were ready and our networking skills on point! Not even plane delays could damper our spirits, haha!
We arrived that Friday and spent our night socializing with old friends and new, and of course taking in some Texas sized dinner! Yes, everything really is bigger there, including this hotel – just look at it!! Seeing as how our telecom client has representation from coast to coast, we mingled with Californians, Floridians, New Yorkers and more!
Saturday was a rollercoaster of events, ranging from motivational meetings, executive level coaching, leadership development breakouts and awards recognition. We even opened the morning in a general session for over 2,000 marketing and sales professionals! Talk about feeling a part of something larger than yourself. Our team members, then separated by their experience within the industry, received personalized coaching aimed at helped them develop into the next phase of their career. Did we mention E&L Global Communication’s VP of Marketing, Meshak, was recognized on a national level by our client for our office’s consistency and reliability to hit targets?!
The night continued to improve as we moved into a cocktail hour, 3 course dinner and red carpet fashion show (hence the mood lighting and photo booth fun)! If there’s one thing you should know about our client, it’s that they know how to have a good time and love to reward us for our year round performance. We were so distracted though by the models walking the runway and people on stilts to process diner, haha! Saturday night concluded with more networking, strategizing and meeting mentors and coaches of ours from all across the country.
As sad as we were to wrap up our weekend and head back home, we were reinvigorated to know that this conference is going to be one of hundreds over our years at E&L Global Communications. To know that they will just keep getting bigger and our team will continue getting better, brings us great joy and anticipation. Congratulations to everyone who was invited to attend, recognized and rewarded. You guys keep setting the pace for our client and we’ll keep providing the travel opportunities near and far!
Steve Jobs once said, “It doesn’t make sense to hire smart people and tell them what to do; we hire smart people so they can tell us what to do.” If you’ve ever met Wardell Crutchfield III, Lead Client Manager here at E&L Global Communications, then you’ll understand why he was hired at the beginning of 2016. Smart, educated, capable – he was the perfect addition to our growing marketing and sales team. Someone we knew would take initiative and aid in the development of our company’s future.
Born and raised in Pamona, California, Wardell grew up in a bustling family of 4 children and with parents that taught him the value of working hard for what you want in life. A gifted athlete, Wardell received a scholarship to play Division 1 Football at Georgetown University in Washington, D.C. Attending the oldest Catholic and Jesuit University in the US and playing football at a collegiate level taught him balance, fortitude and work ethic. A political science and art major, Wardell soon realized that his true passion lied in working face to face with people. He accepted his first job while still in college (can you say hard worker juggling that, football and school) and began working in business to business sales at the age of 19.
With a natural gift in communications, Wardell excelled in face to face marketing and sales, using both his personality and humor to drive results. Prior to graduation and combined with his work experience, he was offered full time employment as a pharmaceutical rep representing Johnson & Johnson. Transferred from Washington, DC to Detroit, Michigan left Wardell in a unique situation. He was, for the first time, completely alone, having moved to a city where he had no family and knew no friends. Throwing himself into work, Wardell excelled with Johnson & Johnson but sought more advancement and responsibilities based on his performance rather than tenure. Realizing that it would take him 10 years or more to move into a Management position, Wardell began seeking new employment and fortuitously stumbled upon E&L Global Communication’s advertisement on LinkedIn.
Interviewing with both the HR Manager, Suzanne, and VP of Marketing, Meshak, Wardell was immediately impressed with the work culture and opportunity for advancement her at E&L Global Communications. In the 3 months that he has been employed, he has grown in not only consulting and communication skills, but also in training, team building and interviewing techniques. With a goal to be promoted to an Operations Management position by year end, Wardell will soon be training in areas such as human resources, payroll, bookkeeping and client management. By March, his intentions are to help us oversee an additional office location for E&L Global Communications outside of the Troy/Detroit area.
One of the hardest workers we know, you can almost always find Wardell at the office or in the kitchen, as it turns out he’s a ridiculously gifted cook! We asked him his favorite dish to make and he talked about his love for grilling and the killer salmon and pasta he makes (YUM!). Besides just his cooking skills (which we can’t believe you haven’t shared in the office break room haha), we value Wardell for his drive and determination. Despite any minor setback that comes his way, he always reminds us that to get to the light (success in business/life), you have to make your way through the darkness (hardships/obstacles). We’re so glad that we listened to Steve Jobs all those months ago and hired someone with the brains and the mentality to constantly steer E&L Global Communications in the right direction; global expansion on behalf of our client, TMobile. We can’t wait to see all that this young man will continue to accomplish personally and everything we will achieve together professionally.
In the 4 years since we founded E&L Global Communications, we have learned that there are some people who serve a purpose and some people who create purpose. When we met Becca a month ago as she was going through her interview process, we instantly knew she was the latter. The spark and passion for life that Becca carried with her radiated and we knew that we wanted that force of nature in our company!
Born and raised in South Lyon, Michigan, Becca is a proud and recent (as of two weeks ago!) graduate of Michigan State and Oakland University. Studying economics and mathematics, she knew that her schooling would be considered abnormal when applying to a marketing and sales firm, but firmly believed that the entry level opportunity provided by E&L Global Communication’s Management Program was exactly what a recent grad like herself needed.
Interviewing with both the Human Resources Director, Suzanne, and VP or Marketing, Meshak, further solidified her decision that this would be her new home after school. Not even a month after her graduation, we’re writing to congratulate Becca on her promotion to Lead Client Manager on behalf of our Fortune 1000 client, TMobile, and we’re still in awe at her rapid progression in our company!
When we asked Becca what helped in her development, she said “hands down the work environment and culture. It’s easy to do something well when you enjoy the people you’re doing it with.” With goals to be promoted to the 3rd phase of our Management Program (Operations Manager) by the end of 2016, Becca has set extremely aggressive action-items in place in order to set records here at our firm.
As a growing marketing firm in the Troy/Detroit area, it’s imperative to our company’s success to surround ourselves with the finest talent…and we absolutely found that in Becca. Described by our VP of Marketing, Meshak, as a “fun, friendly and fearless” young professional, we can’t wait to see all that she does in these next 7 months of the year! If you’re reading this Becca, keep up your amazing work and student mentality. We’re all rooting for you here at E&L Global Communications.
At E&L Global Communications, our expectation for excellence goes without saying. From our Marketing and Sales team to our Human Resources Department and all the way up to our Executive Staff, we place a high emphasis on performance. When you work for a client like T-Mobile though, one of the fastest growing telecommunication companies in the world, what else do you strive for but perfection!?
Over the last year, T-Mobile has more than doubled their 4G LTE network, and has quickly become the #3 rated service in the entire United States (behind Verizon and AT&T). In just 4 years they’ve moved up from the #4 spot so we can only imagine what their multi-billion dollar investment into improving their wireless network is going to do for ratings.
Though T-Mobile is best known for servicing cellular customers, it is also widely popular among small business owners. In Michigan and specifically the Troy/Detroit Metro area, E&L Global Communications has been hired to help with direct marketing and sales campaigns in order to increase T-Mobile’s existing customer base! Armed with a professional trained team, the best promotions and the backing of an amazing brand, we’re taking over Eastern Michigan and making plans for international expansion (thus the name Global Communications)!