First impressions are more than just a smile, firm handshake, and eye contact; a first impression includes what you ask and how you say it!
If you think back on your week, how many times have you asked the same question: “How are you?”. Did you feel obligated to simply answer “Great!” or “It’s going well!” Is that also where the conversation kind of stopped and you both didn’t know where to go next? Does the question feel lackluster when you hear it and do you even care to know the answer when you ask? (aka BORING! 😴)
Can you see where we’re going with this blog? We’re looking to give the question “How are you?” a makeover, by offering 5 alternative questions courtesy of Forbes.com. These questions are more positive and attentive and will help you become more likable (essential in the business world!)
➀ What was the best part of your day?
➁ What [work] is most exciting you this week?
➂ What new ideas are giving you energy lately
➃ Tell me one thing you’ve learned recently that inspires you
➄ What is one thing we could do right now to make this (day, project, event) even better?
Talk about LOADED questions! Let’s dissect why!
Question 1 inspires you to dig into every positive interaction you had throughout the entire day. It pushes you to think about all the good in your life and shapes your frame of thinking. It also shows that you are invested in learning about what has been happening to them and value hearing details about their life.
Question 2 stretches your mindset into thinking about difficulties and transforming them into positive affirmations. Take, for example, you are learning photoshop or, more closely related to our company, a brand-new sales campaign (from scratch), and you’re having a lot of difficulties mastering the new task. Question 2 changes you from saying “I’m struggling with…” to “I’m excited to figure out how to master…”
Question 3 might be one of our favorite questions. We think it’s especially cool because it allows the person you are talking with to share their more creative side and it shows your genuine interest to learn about it too. We guarantee that when you ask a deeper question than “what are you thinking about” and ask people Question 3 you’re going to see eyes light up, eyebrows raise, and even some people will stop themselves in conversation, tell you what a great question that is and takes time to think about how to appropriately answer back.
Question 4 similar to Question 2 drives people to talk about their newest learning challenges in a positive atmosphere that may have a long-term effect on how they view a new project. By you simply phrasing your question as a positive they may change their negative way of thinking of difficulties as adventures they now want to conquer!
Question 5 is a really cool way for business colleagues to inspire group thinking and shows they value each other. Just imagine being asked that by your professor, colleague, boss, or one of your managers. After giving your input to them and seeing how well your thoughts and ideas are received, don’t you think you’d be more invested in helping achieve a common goal? We know it motivates us when our clients ask for help and our input!
People want to know you value them. People only care about how much you know after they know how much you care. If you’re wondering why your small talk convos are boring you, take a look at how you start them! At E&L Global Communications, we do our best to think of out of the box ways to get to know our team. Don’t be afraid to be dynamic! Don’t be afraid to dive deeper than is expected! You may build some great long-term partnerships just from starting a new conversation with one of these 5 questions!
P.S. E&L Global Communications is hiring for a summer internship position! Internships vary in length and, not only are they paid, but they are also a great resource for your next career. Submit your resume to us directly or send our HR team an email at email@example.com
About a month ago, E&L Global Communications said goodbye to our winter intern, Katie Kierchoff. If you’ve followed us on any of our social media sites you’ve come to realize how monumental she’s been in our growth and expansion and how difficult it will be for us to replace her! That’s why this month’s blog is going to be a little Q&A session we had with her before she left!
Before we hop into the Q&A, here’s a little background on this #bossbabe. Katie attends Concordia University on an athletic scholarship. She holds two jobs and is a full-time athlete (WOAH!). During her winter break, she didn’t miss a beat and decided to take on an internship with our company as an Operations Manager Intern. She was crucial in that role and even branched out into a leadership position during her short 8-week internship.
Her favorite coffee drink is simple, a vanilla latte and her favorite food is, of course, TACOS! Chicken with some avocado to be exact. Katie is always 100% herself. She describes herself as really outgoing and not shy at all.Long-term, her goal is to travel around the world, touching base in every continent, even Antarctica. So far she’s been to Mexico, Canada, and just recently went to Niagara Falls. Over the summer she’s going to Austria, then she is traveling to Berlin an Prague for lacrosse where she is going to compete in the Prague cup. It’s not the main national team but it is a smaller national team and she’s PUMPED!
Okay, so now that you know how crazy awesome she is, here’s our interview with Katie Kiechoff, E&L Global Communications winter Operations Management Intern.
What do you study? I’m a Junior in College Concordia University and studying Marketing. I’m looking to move into Digital Media marketing in the future
What were you looking for in an internship? I was really just looking for experience in any business. I wanted to understand how to work in an office more than just grabbing coffee and filing papers or answering the phones. I really wanted to apply the strategies I’m learning in school.
Where have you been able to apply those strategies most? While working in operations where I worked with the software, made sure the equipment ran properly, and everything connected between the customers and the representatives. I took on a leadership role in the operations end quickly where I became not just an intern but was responsible for high end answers. I’ve had a lot of experience in a leadership realm in sports but this was really me taking on a leadership level in the office where it was high stakes; money on the line and customers/client relations were involved.
What sports do you play? I play Lacrosse at Concordia and am actually the team captain. I also teach private lessons and coach lacrosse. At Concordia, I participate in Athletes in Action, which is a community group within the campus for your sport. Each team has 1 representative and that rep runs meeting for the team and then that rep takes that information to the team. It’s more for comraderies and facetime than logistics
What did you like most about working at E&L Global Communications? I loved the friendly environment and positive environment. Even if you make a mistake they won’t shove your face in it. They are going to show you how to do better and then when you do well or just even okay they give you constant positive reinforcement that it makes you want to do more and do better. You become invested in their happiness because it’s so genuine.
What did you like least? (laughs) “Oh man, that’s a hard question. This isn’t really in their control but getting up super early because the office is about an hour away with traffic.”
What would you recommend to anyone who works at E&L Global Commuications or to any future interns? Don’t be afraid to take on a leadership role. During my first week I was nervous to take on a leadership role because I was super new with the company and I was afraid to step on anyone’s toes because they were there longer than me. I eventually branched out because I realized that for me to effectively do what I needed to do in the operations role I needed to have confidence and needed to act as if I have power in the room because that’s how I was going to demand respect and get my job done.
So there you have it, folks! What’s the secret sauce to being an awesome intern at E&L Global Communications? Be yourself and don’t be afraid to shine bright! Send your resumes to firstname.lastname@example.org for consideration!
An internship at E&L Global Communications is unlike many others. There’s no coffee fetching for the whole office, no grunt work or meaningless tasks, and no cloak of invisibility because you’re not a full-time employee. In fact, a summer marketing & sales internship at E&L Global Communications is synonymous to having the same roles, responsibilities, and pay as a permanent team member. Why? Because we believe the best way to prepare Michigan’s finest collegiates for life after graduation is by immersing them into a world where they’ve ACTUALLY already walked the stage and work full-time. Nick Poplars, upcoming Junior at Western Michigan University got to experience that world this summer after accepting an internship at E&L Global Communications; an internship he excelled at in every way possible.
Born in Detroit and raised in Troy, Nick is as athletic, competitive, and good-natured as they come. A product of a big, Italian family, Nick recalls his best memories as a kid around a table accompanied by food. Even to this day, Nick, his parents, and younger brother still sit down every Sunday and spend quality time together over dinner.
Always outside and active, Nick remembers playing every sport possible, from wrestling to baseball, football to basketball, and his favorite, hockey! Still, to this day he laces up his skates and hits the ice, a past time that helps him exercise his competitive and team-oriented side!
When it came time to choose a college, Nick followed in his father’s footsteps and selected WMU (Go, Broncos!), immediately falling in love with the city of Kalamazoo and the campus. Selecting marketing & sales as his major, Nick knew he had found a potential career path that would allow him to compete, challenge himself daily, and be in control of his income. When his sophomore year came around, he realized it was time to translate his classroom experience into the work force and immediately set out to find a summer internship that would most apply to his major.
Stumbling upon E&L Global Communications online, Nick came in for a first interview and was blown away by how warm and welcoming everyone was. After being offered an internship opportunity, he accepted with an open mind and eagerness to learn. What the internship did for him and offered to him over the next 3 months, though, surpassed every expectation Nick ever had.
When asked what area he grew the most in, Nick answered that his “communication skills had greatly improved” and his confidence in talking to new customers from May to August was vastly different. He recalls great memories formed from weekly team nights, and the best experience of them all, a company sponsored trip to Los Angeles.
A direct quote from the Founder & President, Meshak Faton about Nick states that “…he has been the best sales and marketing intern we’ve ever had. He was promoted into a Lead Client Management position within his first month and spent the remaining 2 months helping talent scout, traveling to California for training, and representing our team among 4 others during a big transition to a new client! He was a difference maker in our company this summer.”
When he wasn’t working hard this summer, you could find Nick up North on the lake jet skiing, tubing, wakeboarding, working out, watching Game of Thrones or spending time with his significant other and work colleagues. Returning back to WMU a more self-assured marketing & sales professional, Nick is eager to implent all he learned this summer at school and with his peers.
Nick, we hope in writing this blog that you know how valued and appreciated you are at E&L Global Communications. We are dreading your last day in 2 weeks, but know that the lessons you learned here have prepared you greatly for your last years at school. Thank you for being such a reliable and ambitious force to work with. We wish you all of the best of luck back at school. Go get, em!
Something you’ll gather by following our blog site or social media, is that the strength and success of E&L Global Communications is derived from our team. Without the 25+ hardworking, ambitious, passionate personalities that make our firm, we wouldn’t be a fraction of the company we are. So, in order to provide our team the kind of environment and culture they deserve, we make sure to offer 3 things: 1) a positive atmosphere, 2) challenging work and 3) the opportunity for travel.
Following just that, 7 of our team recently made their way out of Troy, down South, to the big city of Dallas. Traveling for our client brokers’ annual National Conference meant that our suits were ready and our networking skills on point! Not even plane delays could damper our spirits, haha!
We arrived that Friday and spent our night socializing with old friends and new, and of course taking in some Texas sized dinner! Yes, everything really is bigger there, including this hotel – just look at it!! Seeing as how our telecom client has representation from coast to coast, we mingled with Californians, Floridians, New Yorkers and more!
Saturday was a rollercoaster of events, ranging from motivational meetings, executive level coaching, leadership development breakouts and awards recognition. We even opened the morning in a general session for over 2,000 marketing and sales professionals! Talk about feeling a part of something larger than yourself. Our team members, then separated by their experience within the industry, received personalized coaching aimed at helped them develop into the next phase of their career. Did we mention E&L Global Communication’s VP of Marketing, Meshak, was recognized on a national level by our client for our office’s consistency and reliability to hit targets?!
The night continued to improve as we moved into a cocktail hour, 3 course dinner and red carpet fashion show (hence the mood lighting and photo booth fun)! If there’s one thing you should know about our client, it’s that they know how to have a good time and love to reward us for our year round performance. We were so distracted though by the models walking the runway and people on stilts to process diner, haha! Saturday night concluded with more networking, strategizing and meeting mentors and coaches of ours from all across the country.
As sad as we were to wrap up our weekend and head back home, we were reinvigorated to know that this conference is going to be one of hundreds over our years at E&L Global Communications. To know that they will just keep getting bigger and our team will continue getting better, brings us great joy and anticipation. Congratulations to everyone who was invited to attend, recognized and rewarded. You guys keep setting the pace for our client and we’ll keep providing the travel opportunities near and far!
Here at E&L Global Communications, we consider travel and networking to be a part of our standard job description. Except when we say standard (because traveling is common for us) we mean that it’s THE best part of our responsibilities and that no matter how often we go, we still get the same rush!
Anywhere from 5-7 times a year, our Management Team and select team members travel both nationally and internationally on behalf of our client. from locations like Chicago, Austin, Miami, Los Angeles and more. Whether it be to another branch office location or national conferences complete with thousands of marketing professionals, each excursion is a story of it’s own.
Last week, we sent Founder/VP of Marketing, Meshak, and 2 Lead Client Managers for a week long business trip to the Big Peach aka Atlanta! Upon their return, we decided to interview them for this blog so they could tell us all about their favorite moments, the purpose of their trip, whom they met, sights they saw…basically everything! Needless to say by the time we were done hearing about their adventure, we were ready to sign up for the next flight!
Q- So Meshak, tell us! Why did our client, T-Mobile, ask the three of you to travel to Atlanta?
A- The reason we were asked to work out of Atlanta for a week was to assist in the training and development of team expanding to a new office location in New York City. Considering the fact that our Michigan office is one of the top performing in the country, they wanted us to transfer our product knowledge and work habits to this upcoming office!
Q- Though you were doing a lot of the teaching, what did you learn yourself while there?
A- The biggest lesson we took away from our trip is that there is something to learn from every single person you meet in business. Whether they are a recent college graduate or someone with 15 years experience in the industry, you can always learn something new if your ears are open to improvement. Also, working with the National Director of Sales for our client reminded us the magnitude and power of networking. IQ is highly overrated in business nowadays; it’s all about your people skills and ability to build relationships.
Q- Atlanta is a REALLY cool city! What were some of the fun things you did in your spare time?
A- We definitely made sure to check out Peachtree for St. Patrick’s Day, went out with probably 100 co-workers to karaoke at a place called Dark Horse and then a really popular nightclub called Havana Club! And the food… SO GOOD! We made sure to eat a lot too, don’t worry!
Q- What are some essentials you recommend for any traveling professional?
A- A great neck pillow for long flights, for sure! Paperback books from your favorite business author or a Kindle, a traveling steam iron to keep your suits looking fresh and lastly, a notepad and pen; you never know when you’ll be struck by inspiration or have a learning opportunity to write down!
Q-What’s next for the E&L Global Communications team as far as travel?!
A- A new trip will definitely emerge every 3-4 weeks, as our client realizes new demands they have for training and expansion, but for right now we’ll be traveling to Dallas in July and the Dominican Republic in September! We are literally counting down the days for that trip and highly encourage anyone who’s interested in attending to start stepping up their name!
Q- Any last words you want to share about your trip?
A- If you love to travel, don’t ever be afraid to ask for the opportunity! Life truly begins when you step outside of your comfort zones!